Reports of SoundCloud drastically reducing their overall audio quality recently surfaced, and users of the music streaming giant were not happy.

It was reported that the the platform reduced the audio quality of music posted to its platform from 128kbps (MP3) to 64kbps (Opus). However, according to Opus, the format is reportedly superior to MP3s at lower bitrates.

When contacted for comment, a SoundCloud representative called claims of decreased quality “innacurate.” They continued, “SoundCloud has not altered its approach to audio quality. We have been using the Opus codec (among others) since 2016, and we regularly test different combinations of encoding and streaming to offer listeners a quality experience on any device.”

Last year, SoundCloud cut almost half of its staff and closed two offices and hired Kerry Trainor as CEO. Since then, the platform has continued to make changes but apparently reducing the bitrate of audio quality is not one.